Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kindra Latimore

Kindra Latimore

May 3, 2024

5  out of  5
rating by Kindra Latimore
"Shametria Dixon State Farm is the best! They are quick in responding to my insurance requests. Her agent Bekah was extremely knowledgeable, thorough, and helpful in assisting me with adding additional coverages."
Profile photo of cheryl leben

cheryl leben

September 20, 2023

5  out of  5
rating by cheryl leben
"Laqueena you have exceptional in following up at my many requests in a timely manner. You made sure I got the best rates I would definitely recommend you for insurance needs"
We responded:
"Ms. Leben thank you so much for the 5 Star Review. I am so happy that Laqueena provided you with exceptional service in taking care of your insurance needs. We would love for you to send referrals our way so we can help others with their Insurance Needs. Thank you again! "
Profile photo of Mike Bambic

Mike Bambic

September 17, 2023

5  out of  5
rating by Mike Bambic
"Very happy with Shametria and her team handling all of our families needs for home and auto insurance. We couldn't be happier."
We responded:
"Mr. Bambic, Thank you so much for the 5 Star Review. I am so glad you are happy with our services. We strive to provide the best customer service experience. This is our goal every day to make sure our customers are happy with our services to take care of your insurance needs. Thank you for being a loyal customer."
Profile photo of Michlene Miller

Michlene Miller

September 14, 2023

5  out of  5
rating by Michlene Miller
"I was always treated well and everything was explained clearly. This is my second go round 😃thank you shametria.you have a great team🙏"
We responded:
"Michelene, Welcome Back and Thank you so much for the 5 Star Review. I am happy you were able to get what you needed from my team and your expectations were met. I appreciate you coming back to Shametria Dixon Agency. We are here for you! "
Profile photo of brandon Anderson

brandon Anderson

August 10, 2023

5  out of  5
rating by brandon Anderson
"It is with great pleasure to have Mrs. Dixon as my State Farm Agent! She possesses these three powerful customer skills: Respect, Dependable, and Knowledgeable about what she does to help her clients get the best out of their insurance policy etc! When I had injured myself outside of the country she fought hard for me to receive a check due to me having hospital income as part of my policy. I highly recommend her for anyone seeking to have great insurance whether it is car, home, or life! 😃😃😃😃😃😃😃😃"
We responded:
"Thank you Brandon for your 5 Star Review! It is my honor and pleasure to have you as a customer. I am more than excited that I was able to help you with your injury claim. I am happy to see you in your recovery stage. Thank you for entrusting me to be your agent. "
Profile photo of Yolanda Thornton

Yolanda Thornton

August 7, 2023

5  out of  5
rating by Yolanda Thornton
"I have had my insurance needs serviced by Shametria Dixon’s State Farm agency for over 10 years and the customer support has been exemplary since day one. I especially want to thank team member LaQueena for her expertise, professionalism and temperament displayed on August 3rd. She went above and beyond the call of duty when the policy she wrote for my son, who was at a dealership as a first time car buyer, required her to leave the office and work from home after hours into the evening. While on standby to answer calls and do calculations up until as late as 9pm. LaQueena, remained personable, and attentive. Shametria Dixon’s agency was already a jewel, but they knocked the ball out of the park when they brought on LaQueena. Thank you to the entirety of Shametria Dixon State Farm agency for your tireless service."
We responded:
"Thank you so much for taking the time to share your wonderful experience with Shametria Dixon's State Farm agency, Yolanda! We truly appreciate your loyalty and trust in our services for over a decade. Your kind words about our customer support are immensely encouraging and motivate us to continuously deliver exceptional service. We are thrilled to hear about your positive encounter with LaQueena! She is indeed an invaluable member of our team, and we couldn't be prouder of her dedication and professionalism. It warms our hearts to know that she went above and beyond to assist your son with his first-time car buying experience. We are glad she could provide the expertise and support needed during this important milestone in your family's life. We hope you have a great rest of your week! – Shametria Dixon State Farm Insurance, Conyers GA "
Profile photo of Jamie Walker

Jamie Walker

July 28, 2023

5  out of  5
rating by Jamie Walker
"Outstanding & personable service. Quick, accurate, & detailed!!!"
We responded:
"Thank you Mr. Walker for your kind words regarding my agency. We are in the business to make insurance easier for our customer. Welcome to the Agency! We appreciate your business. "
Profile photo of Tkeyah Thompson

Tkeyah Thompson

July 11, 2023

5  out of  5
rating by Tkeyah Thompson
"Amazing customer service and was very patient with me, considering this is my first car. 100% happy with my service!"
We responded:
"Thank you Tkeyah for your wonderful review of my agency. I am so happy we were able to make your first car purchase better. We strive to provide the best customer service. Mission Accomplished. Welcome to the Agency. Thank you for your business. "
Profile photo of Brenda Campbell

Brenda Campbell

July 7, 2023

5  out of  5
rating by Brenda Campbell
"Ms. Dixon is a jewel. She goes beyond the call of duty to assist her clients in all ways possible. I cannot extend enough compliments to her for her genuine professionalism and knowledge shown during the times I have interacted with her. Ms. Dixon represents the State Farm Insurance family in an amazing manner. You should be proud she is on your team. Absolutely great person and agent. I wish her all the best with your company she deserves it."
We responded:
"Ms. Cambell thank you for the 5 Star Review. We pride ourselves in going above and beyond for our customers. We want to be there when you need us the most and I am glad we were able to be there for your family. Always just a call away. Thank you for trusting me. "
Profile photo of Michael Mcintosh

Michael Mcintosh

May 1, 2023

5  out of  5
rating by Michael Mcintosh
"Great customer service a I Love this place"
We responded:
"Thank you Michael for taking the time to leave our State Farm Insurance Office a 5 star Google review! We hope you have a great week! - Shametria Dixon State Farm Insurance, Conyers GA"
Profile photo of nathaniel davis

nathaniel davis

April 4, 2023

5  out of  5
rating by nathaniel davis
"Shametria Dixon was very professional and efficient in replacing my former insurance company policies with much improved coverage for my homeowner's, automobile, and umbrella policies at a much better rate. I highly recommend Mrs. Dixon."
We responded:
"Thank you, Mr. Davis, for the 5 star review. We are happy that you are happy with our services. We appreciate your business as well. Thank you for the recommendation. We would love more customers like yourself. "
Profile photo of Ann Marie White

Ann Marie White

March 30, 2023

5  out of  5
rating by Ann Marie White
"As a first time driver, finding insurance can definitely be frustrating while being a college student having to maintain finances. I would like to thank and show my appreciation for Shametria Dixon’s office, extending my thank you to also Robert, for being such a good representative of this agency providing me with excellent service and discounts. I highly suggest anyone looking for affordable coverage to choose this office! You won’t regret it!!!!"
We responded:
"Ann Marie thank you so much for your review of our office. I am so happy Robert provided excellent service to you. I hope we can continue to help you through this insurance process."
Profile photo of Quintin Avery

Quintin Avery

March 29, 2023

5  out of  5
rating by Quintin Avery
"Robert was extremely helpful and helped me save a lot!"
We responded:
"Mr. Avery, Thank you for the 5 star review. I am so happy Robert was helpful and saved you money. We appreciate your business. "
Profile photo of Antoinee Benjamin

Antoinee Benjamin

March 2, 2023

5  out of  5
rating by Antoinee Benjamin
"Shametetria Dixon is an amazing agent. I have had her an agent for years and she keeps me up to date on services or products that will benefit me or my family. I would recommend her agency to any of my family and friends."
We responded:
"Thank you, Ms. Benjamin, for the kind words. I will always do my best to keep my customers informed of important products. Thank you for listening. You are an amazing customer. You make my job easier. Thank you for your business. "
Profile photo of Janaiya Salley

Janaiya Salley

October 25, 2022

5  out of  5
rating by Janaiya Salley
"Miss Reial March was BEYOND amazing! Great customer service, huge help with ensuring that my policy was completely taken care of, very detailed instructions and communication regarding any questions I may have had and regarding my policy. Should you come here and get your issues and questions taken care of (may I add properly***) ? YES 🙌 Shametria and Reial was a pleasure working w/."
We responded:
"Wow! Thank you so much Janaiya for taking the time to leave our State Farm office a 5 star Google review! Our team takes great pride in providing our policy holders with through insurance assistance, so you leave our State Farm office with answers and not questions. Thank you for recommending the Shametria Dixon State Farm Insurance Office, we look forward to working with you! - Shametria"
Profile photo of Doc

Doc

September 2, 2022

5  out of  5
rating by Doc
"I have been with Shametria for about 10 years and she has always treated me well with professionalism, good information and good service overall. I would definitely recommend her insurance firm to anyone as they provide 5 star service and always ready to help."
We responded:
"We appreciate you taking the time to leave our State Farm office a 5 star Google review, Doc. It has been my pleasure assisting you with your insurance needs over the last 10 years. Thank you for recommending us to your friends, family and the Conyers community. We hope you have a great rest of your weekend! - Shametria"
Profile photo of JJIMMIE PRODUCTIONS

JJIMMIE PRODUCTIONS

August 20, 2022

1  out of  5
rating by JJIMMIE PRODUCTIONS
"Make sure you monitor your payment history with State Farm Shemetria Dixon. I was a long-time customer of this State Farm office . When I sold my home, I asked for a refund for prepaid homeowners insurance premium, after about three months I receive the refund but State Farm then charged me the same amount as the refund for an increase on my auto insurance premium. State Farm stated I no longer had a multi policy discount. I explained to them that I didn't receive notification of the increase in my auto premium. After I canceled my auto insurance policies, State Farm refused to refund me the prepaid premiums. The office claimed I had late charges. When I explained, my premiums came out drafts without interruption. I then requested them to send me the itemized account charges and payment history, and they continued to refuse to send the itemized statement. This has been going on for a year, and Shemetria Dixon still refused to refund my money."
We responded:
"We are sorry about the current situation you are in. We welcome the opportunity to explain your insurance situation to you so you can feel comfortable about the information provided. - Shametria"
Profile photo of Mary Williams

Mary Williams

August 16, 2022

5  out of  5
rating by Mary Williams
"Very good customer service working Bryant"
We responded:
"Thank you Mary for taking the time to leave our State Farm office a 5 star Google review! Glad to hear working with Bryan was an enjoyable experience, he and I both look forward to working with you. We hope you have a great rest of your week! - Shametria"
Profile photo of Maribel Vargas

Maribel Vargas

August 9, 2022

5  out of  5
rating by Maribel Vargas
"Bryan is so nice and funny! He treats people like family and friends. Makes everything make sense and you should always request him!!!!"
We responded:
"Thank you Maribel for your kind words. So glad to hear Bryan was able to assist you with your insurance needs. We encourage all of our staff to treat our policyholders like family here at the Shametria Dixon State Farm Insurance Office. Thanks for recommending us and we hope you have a great week!- Shametria"
Profile photo of Carolyn Roberson

Carolyn Roberson

August 5, 2022

5  out of  5
rating by Carolyn Roberson
"Great customer service, every time I come to this agency with questions or to make a payment they treat me like family and always have all the information I require. You can not go wrong with deciding to get insurance with Shametria!"
We responded:
"We appreciate you taking the time to leave our State Farm Office a 5 star Google review. Thank you for choosing the Shametria Dixon State Farm Insurance office for your insurance needs over the years, it has been our pleasure assisting you and your family. We look forward to working with you for years to come. Have a great Tuesday! - Shametria"
Profile photo of Tricia Miller

Tricia Miller

July 19, 2022

5  out of  5
rating by Tricia Miller
"I have been with State Farm for over 25 years. I recently switched to Mrs. Dixon’s office and the experience has been tremendous! She is responsive and clearly explains your options. I greatly appreciate her service and professionalism."
We responded:
"Thank you so much Tricia for your kind words and 5 star Google review! I am so glad to hear you had a wonderful experience and it was my pleasure to assist you with your insurance needs. I look forward to getting to know your family and your life goals. I hope you have a great week! - Shametria"
Profile photo of Taylor Stowers

Taylor Stowers

May 26, 2022

5  out of  5
rating by Taylor Stowers
"Customer service is always exception. Even the the circumstances were unfortunate the office made my experience quick and pleasant."
We responded:
"Thank you so much Taylor for your kind words! My team and I are happy to help you with your insurance needs anytime. Thanks for recommending our State Farm office. - Shametria"
Profile photo of Jessica Kimbro

Jessica Kimbro

April 12, 2022

5  out of  5
rating by Jessica Kimbro
"I would refer Mrs. Shametria Dixon to everyone I have my car insurance with her rental and life insurance and when I say she has giving me a great deal for all my policies. Not only does she give great deals but the customer service is amazing she makes you feel as if you are family."
We responded:
"Thank you for the 5 Star Rating! -Shametria Dixon, Agent"
Profile photo of William Smith

William Smith

February 9, 2022

5  out of  5
rating by William Smith
"I have been with this agent over 8 eight years. Mrs. Dixon's team has always taken care of my insurance needs. I feel like part of the family!"
We responded:
"Thank you William for your kind words and the 5 Star Google review! My team and I have really enjoyed working with you for the last 8 years and we are glad you feel right at home when you come to our office. Thanks for recommending our office! - Shametria"
Profile photo of Terri Anderson

Terri Anderson

October 28, 2021

5  out of  5
rating by Terri Anderson
"Hi Shametria Dixon State Farm is The Best Insurance Agency I Have Been Too. Chandra Johnson is Very Professional. I know if I have a problem she make sure she work with me until the problem is solved. I Thank Her Very Much For Being Very Responsive. Shametria an the her staff are the most professional. Thank you for always working with me. Terri Anderson."
We responded:
"Thank you so much Terri for the 5 start review! Chandra is a valued member of our team, and I'm so happy to hear how diligently she worked to solve your issue. Thank you so much for your lovely words about me and my team, and be sure to follow us on social media to stay up to date with Conyers and insurance industry news! -Shametria Dixon, Agent"